ComDesign: Taking an Innovative Approach to Cloud-Based Telephony
Terao Kenji,CEO
ComDesign’s innovative approach to cloud-based telephony and customer experience services sets it apart in a crowded marketplace. ComDesign’s philosophy centers on deeply understanding and addressing the challenges faced by contact centers, ensuring that their technology solutions not only meet but exceed client expectations.
The Future of Contact Center Technology Lies Not in the Technology Itself
Lara Ponomareff, Practice Leader, CEB
Bringing Contact Centres into the 21st Century
Paul Frew, Head of Contact Centre, ahm Health Insurance
Technology- The Third Facet of Guest Experience
John De Angelis, CIO, The Star Entertainment Group
Dreaming About the Contact Center of the Future
Christian Bowman, General Manager of CX & Engagement, Neds
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Optimizing Support Interaction : Closing the Loop in Contact Center Automation
Roop K. Lakkaraju, EVP, CFO, and COO, Support.com
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Contact Center Outsourcing Strategy-A Buyer's Perspective
Jon Browning, President and Founder, Global BPO Solution
Be Employee-Centric and the Customers Will Follow
Babul Balakrishnan, AVP Customer Experience Operations, Starhub [Sgx: Cc3]
